About Future Travel Cruise
Future Travel is part of The Co-operative Travel Group and has been trading since 1996. Our full membership of ABTA and ATOL affords you, the customer; financial security and peace of mind. The strong relationships and partnerships we have built with cruise operators over the years ensure that we get not only the best deals but also some of the biggest discounts in the market place which we of course pass onto you. We pride ourselves on our excellent customer service history – nothing is too much trouble! We really do go out of our way to do everything in our power to make your holiday booking experience as efficient and simple as possible.
Why book with Future Travel Cruise above other cruise agencies?
Well did you know that our personal cruise advisors are arguably the most experienced in the industry? Our combined knowledge amounts to several hundreds years cruise experience with many of our specialists having worked on board, or sailed extensively on most mainstream cruise lines.
This is reflected in the company and individual awards that we have received:
Travel Weekly Best Cruise Agency 2008
Kieron Wild: Complete Cruise Solution UK Cruise Awards Sales Person of the Year 2007/Royal Caribbean Outstanding Achievement Award 2008
Andrew Boyd: Complete Cruise Solution UK Cruise Awards Sales Person of the Year 2006/ Captains Table 1st Runner Up winner 2009
Gary Toon: Travel Trade Gazette Mystery Shop Best Customer Service Award 2008
Lesley McFarland: Best Newcomer to Cruise 2005/Outstanding Performance for Royal Caribbean & Azamara 2008.
Michael Shipp: Cruise Consultant of the Year 1999
Andrea Smith: Employee of the Year (Northern Division) 2003
Wendy Warhurst: Employee of the Year 2004
Francesca Barone: Agent Achievement Awards Home-worker of the Year 2007/Travel Trade Gazette Awards Cruise Agent of the Year 2007/Agent Achievement Awards Home-worker of the Year finalist 2008/Business Awards Holiday Provider of the Year Award 2009
Andrew Mackie: Royal Caribbean Big Hand Award Winner 2008/Captains Table Finalist 2009
Jacqueline Ridler: Ocean Village Top Sales Person 2007/Royal Caribbean Big Hand Award 2007/Complete Cruise Solution UK Cruise Awards Commendation 2008/Royal Caribbean, Celebrity & Azamara Outstanding Performance Award 2008/ Travel Weekly Travel Achievement Awards 2009 Finalist/Captains Table 2nd Runner Up winner 2009
Emma Sanger: South Wiltshire Business of the Year Award 2008 finalist/Travel Weekly Home-worker of the Year 2008 finalist/Face of Travel 2008 finalist/Travel Weekly Travel Achievement Awards 2009 Finalist.
Elaine Smith: Top Sales Person of the Year 2002
Donna Walters: Royal Caribbean Big Hand Award Winner 2008/Customer Excellence Award for outstanding customer service.
Martin Owens: Captains Table Winner 2009
Fay Thompson: Nomination for Shine Businesswoman of the Year 2006 Award
All of our cruise specialists are members of A.C.E. (Association of Cruise Experts) with many individuals reaching Accredited Cruise Specialist status. You can rest assured that you’re booking your cruise with some of the travel industry’s leading lights who simply can’t wait to share their knowledge with you. If this is your first or your twenty-first cruise, I can guarantee that you’ll be impressed by our service.
Fay Thompson
Manager - Media, Future Travel.